Turner Conveyancing: Winning business with 67% faster turnaround

Turner Conveyancing: Winning business with faster turnaround

Turner Conveyancing, founded by Principal and Licensed Conveyancer Mary-Jane Turner, is a boutique conveyancing practice serving south-west Sydney. With a career spanning over 25 years, Mary-Jane has built a reputation for personalised, one-on-one service, handling each transaction from start to finish. Her practice focuses exclusively on property conveyancing, covering sales, purchases, transfers, refinances and leases across residential and commercial matters. A Justice of the Peace and member of the Australian Institute of Conveyancers, Mary-Jane's practice reflects her commitment to precision, integrity and client care.

The challenge

As a solo practitioner, every minute spent on a contract review is a minute not spent advising clients, growing the business, or simply stepping away from the desk. Before implementing Curia, Mary-Jane was spending an average of 60 minutes on each contract review. For a practice built on delivering a personalised experience to every client, this created a direct constraint on capacity and responsiveness, particularly during busy periods when speed can determine whether a client secures a property.

The solution

Drawn to the idea of saving time without compromising on the quality of her work, Mary-Jane chose to implement Curia. The platform's ability to handle data extraction, pre-fill review content, and support professional oversight aligned well with her hands-on approach to client service.

Winning business through speed

The value of Curia was put to the test almost immediately. When an urgent review was required with multiple buyers competing for the same property, the contract was issued to all parties at the same time. Mary-Jane logged into Curia as soon as the contract arrived, completed her review, and provided advice to her client, who was able to sign the contract first thanks to the fastest turnaround. In a competitive market, the ability to respond quickly can be the difference between securing a property and missing out entirely.

67% reduction in review time

Curia has reduced Turner Conveyancing's average contract review time from 60 minutes to just 20 minutes. This significant time saving has expanded Mary-Jane's capacity as a solo practitioner, allowing her to take on more work without sacrificing the personalised service her clients value.

Higher quality advice, delivered faster

Importantly, the speed gains have not come at the expense of quality. Mary-Jane rates Curia's impact on report quality at the highest level, noting that her "advice looks better, simpler and has saved me time." The image and diagram capture feature, which she identifies as the most valuable aspect of the platform, has added a visual dimension to her reports that strengthens her recommendations and communicates findings more clearly to clients. Faster reviews now go hand in hand with more polished, detailed advice.

A tool she wouldn't work without

When asked what would happen if Curia disappeared from her workflow, Mary-Jane's response was immediate: "Don't do this to me please." Having reported no challenges during implementation, and rating Curia's support at the highest level, the platform has become an essential part of how Turner Conveyancing operates. What surprised her most was "how quick and knowledgeable it is."

Looking ahead

The time saved using Curia has been reinvested where it matters most to Mary-Jane: "more time to look after me and my home." For a solo practitioner who has spent over 25 years dedicated to the conveyancing profession, this balance between professional efficiency and personal wellbeing represents the real value of adopting technology that works alongside her expertise rather than replacing it.

Mary-Jane's experience demonstrates that for solo conveyancing practices, the right technology can be a genuine competitive advantage, not just saving time on every review, but winning business that might otherwise go to a competitor.